Resoluship (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use the Resoluship app, website, and other associated services (collectively, “Service”). By using Resoluship, you agree to the practices described in this policy.
1. Information We Collect
- Account Information: When you create an account, we collect your name, email address, and any other information you choose to provide.
- Usage Data: We automatically collect data about how you interact with the Service, including app features you use, in-app actions, device information, IP address, and time spent within the app.
- Goal and Progress Data: To provide personalized support, we collect information related to your goals, habits, tasks, and tracking metrics.
- Community and Sharing Data: If you use features such as Pods (in development) or tracker sharing with friends and family, we collect and process any shared content or communications within these interactions.
- Location Information: Resoluship may collect location information if you provide it or if location-based features are enabled. This information is used to enhance personalized recommendations but is optional.
2. How We Use Your Information
Resoluship uses the information we collect for the following purposes:
- Personalized Recommendations: To generate tailored plans, reminders, and AI-assisted goal coaching based on your inputs and preferences.
- Service Improvement: To analyze and improve our Service’s performance, reliability, and features.
- Community Features: To enable interactions in community features like Pods and facilitate shared tracking with friends and family.
- Notifications: To send reminders or motivational messages based on your preferences and task deadlines.
- Security and Fraud Prevention: To protect the security and integrity of the Service and detect and prevent fraudulent or unauthorized activity.
3. Sharing of Your Information
- With Consent: We will share your information with third parties when you have given us consent to do so.
- Service Providers: We may share information with third-party service providers who help us operate our Service, such as data hosting, analytics, and customer support. These providers are contractually obligated to protect your information and use it only as directed by us.
- Community and Social Sharing: When using Pods, your interactions, such as messages and shared content, may be visible to other members within that community. Similarly, if you opt to share tracker reports with friends or family, those individuals will be able to view the information you share.
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests, including for national security or law enforcement requirements.
4. Data Security
Resoluship implements reasonable security measures to protect your data from unauthorized access, alteration, or destruction. However, please understand that no method of transmission over the internet or method of electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account information.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Service. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.
6. Your Rights and Choices
- Access and Update: You can access, update, or delete your account information at any time through your account settings.
- Opt-Out: You can choose to stop receiving notifications by adjusting your app settings or unsubscribing where applicable.
- Data Portability: Upon request, we will provide you with a copy of your data in a structured, commonly used, and machine-readable format.
- Deletion: You may delete your account at any time through your account settings. Deletion of your account will erase your personal data and information associated with your goals and tasks.
7. Third-Party Analytics and Advertising
We use third-party analytics providers, such as Google Analytics, to help us understand how users interact with our Service. These providers collect information sent by your device as part of the app’s usage data, such as pages visited and actions taken within the Service. This information is used to analyze and improve our Service but is not linked to personally identifiable information.
Resoluship may also use third-party advertising partners who may set cookies or similar technologies to provide targeted advertisements based on your usage data. You can control cookies and advertising preferences through your device settings.
8. Children’s Privacy
Resoluship is not intended for use by anyone under the age of 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us at support@resoluship.com.
9. International Data Transfers
Resoluship is headquartered in [Your Country/Region], and we may process your information outside of your country of residence. By using our Service, you consent to the transfer of your data to other jurisdictions, which may have different data protection laws than your country. We ensure that all data transfers comply with applicable legal requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have questions about this Privacy Policy, or if you wish to exercise any of your rights as described in this policy, please contact us at support@resoluship.com.
